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	<title>Automate IT</title>
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		<title>ITSM &#038; Autonomic Computing</title>
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Sivakumar, Head – Technology &#38; Development (siva.k@appnomic.com)
&#160;
The ITIL standard based guidelines recommend the following  set of process for Operational Management –

	Incident       Management – Process to handle any disruption of service with measurable       Service Level Agreements
	Problem   ...</description>
		<link>http://www.autonomic.in/?p=5</link>
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		<title>ITSM - Now &#038; the Future</title>
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&#160;
Complex Enterprise Class Applications support tens of  thousands of users and process millions of transactions in a day. A down time  of even a few minutes could translate into lost business and have a direct  financial impact on the Organization. Such applications have complex  interactions with ...</description>
		<link>http://www.autonomic.in/?p=4</link>
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